Privacy Policy for Reframe Edit

Important Legal Note

This document is a practical website policy draft for Reframe Edit based on the business information provided. It is not a substitute for advice from a qualified lawyer. Reframe Edit should review these terms with a legal professional before publishing if it needs formal legal assurance.

Overview

This Privacy Policy explains how Reframe Edit collects, uses, stores and protects information when users visit the website, contact Reframe Edit, submit a form, use WhatsApp, request a quote, purchase a sample edit or work with Reframe Edit for video editing services.

Information We May Collect

• Name, business name, email address, phone number and WhatsApp number.
• Project details, service requirements, references, deadlines, platform preferences and budget information.
• Raw footage, video files, images, logos, audio, voiceovers, scripts, brand assets and other materials provided for editing.
• Payment-related information such as invoice details and transaction confirmation. Reframe Edit does not intentionally collect full card or banking passwords.
• Website usage data through tools such as Google Analytics, Meta Pixel, Rank Math, cookies, server logs and embedded YouTube videos.
• Messages and communication history through contact forms, email, WhatsApp or social platforms.

How We Use Information

• To respond to inquiries, quote requests and service questions.
• To understand project requirements and provide video editing services.
• To create sample edits, drafts, final exports and revisions.
• To process payments, invoices and project records.
• To improve website performance, SEO, marketing campaigns and user experience.
• To communicate updates, delivery links, feedback requests and service information.
• To protect Reframe Edit from fraud, misuse, copyright issues, payment disputes and legal claims.

Contact Forms and WhatsApp

When a visitor submits a contact form or clicks the WhatsApp button, the information provided may be used to respond to the inquiry and discuss services. WhatsApp communication is also subject to WhatsApp/Meta terms and privacy practices.

Cookies, Analytics and Tracking Tools

The website may use cookies, Google Analytics, Meta Pixel, Rank Math SEO tools, embedded YouTube videos and similar technologies to understand website traffic, measure performance, improve content, run marketing campaigns and track user interactions.

Users may control cookies through their browser settings. Disabling cookies may affect some website features.

Embedded Content and Third-Party Platforms

Pages may include embedded YouTube videos, social media links, Google Drive links, WeTransfer links or other third-party services. These third-party platforms may collect data according to their own policies. Reframe Edit is not responsible for the privacy practices of third-party websites or platforms.

Raw Footage and Client Files

Client-provided footage and project files are used only for the purpose of providing the requested editing service, creating drafts, delivering final exports, maintaining temporary backups and resolving project-related questions.

Reframe Edit may retain client files for up to 10 days after final delivery. After that, raw footage, project files, drafts and exports may be deleted without further notice. Clients should maintain their own backup copies.

Data Sharing

Reframe Edit does not sell personal information. Information may be shared only when necessary with service providers, cloud storage tools, payment or accounting tools, website hosting providers, analytics platforms, communication platforms, subcontractors or legal authorities where required.

Data Security

Reframe Edit takes reasonable steps to protect personal information and project files from unauthorized access, misuse or loss. However, no internet transmission, website, cloud storage or digital communication method can be guaranteed to be 100% secure.

Client Rights and Requests

Users and clients may contact Reframe Edit to request access, correction or deletion of personal information, subject to legal, operational, accounting, dispute-resolution and legitimate business requirements.

Portfolio and Marketing Use

Unless the client requests confidentiality in writing before the project starts, Reframe Edit may use selected completed work, screenshots, short clips, project examples, testimonials or case-study style content for portfolio and marketing purposes.

Children's Privacy

Reframe Edit services are not intended for children. The website and services are intended for business owners, creators, brands, agencies, studios and adult users who can enter into service agreements.

Updates to This Policy

Reframe Edit may update this Privacy Policy from time to time. The updated version will be effective when published on the website with a revised last updated date.

Contact

For privacy questions or data-related requests, contact Reframe Edit at hi@reframeedit.com or +91 9909012324.